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Customer Care

FAQs

If you have an tineetees.com account, you can log in and view order status under “Orders”. If you checked out as a guest, you can email us at help@tineetees.com and we’d be happy to provide you an update.

Depending on the status of your order, we may not be able to cancel it. Please contact us immediately at help@tineetees.com and we will help you the best we can. If we are unable to cancel your order, we can always walk you through our easy returns process.

To exchange an item, please initiate a return for the items you would like to exchange and then contact Customer Support by email help@tineetees.com 

Once an order has been placed, no changes can be made. This includes: adding a new item, changing a color or size, or changing the billing or shipping address. We apologize for any inconvenience.

Sorry, TineeTees does not offer price matching or adjustments at this time.

We offer 15% off for first-time customers – simply add your email to the bottom of our website to receive your offer. 

Addresses and hours
HQ: 334 Kennington Lane
London, SE11 5HY

Store: Online only

Our support team is happy to assist you during business hours.
Customer Care: (+44) 7872055620

If you contact us after business hours, we will get back to you within 1-2 business days.

Email us anytime: help@tineetees.com
Press inquiries: press@tineetees.com

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